Entry Level | Hospitality Support Coordinator | Online

Destination Knot; United States; Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Fully remote position

Training and resources provided

Structured team environment

Job summary

Destination Knot is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

Ideal candidates are organized, professional, and comfortable working independently using online systems.

Qualifications

• Excellent written and verbal communication.
• Outstanding organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Communication

Organization

Online tools

Multitasking

Customer service

Remote work setup

Job description

Job Overview

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment. This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities

• Provide online support for client inquiries related to reservations and scheduling


• Assist with coordination of hospitality-related services, including accommodations and associated arrangements


• Maintain accurate client records and reservation details in internal systems


• Communicate professionally with clients via email, phone, and digital platforms


• Review confirmations and documentation for completeness and accuracy


• Provide general administrative and customer service support


• Follow established procedures and workflows


• Collaborate with internal teams to ensure smooth service delivery

Qualifications

• Strong written and verbal communication skills


• Excellent organizational skills and attention to detail


• Comfortable using online tools, email, and digital platforms


• Ability to manage multiple tasks in a remote setting


• Customer service or administrative experience preferred


• Reliable internet access and a suitable remote work environment

Work Environment

• Fully remote position


• Structured and supportive team environment


• Training and resources provided