Entry-Level Healthcare Scheduler & Patient Support

U.S. Department of Veterans Affairs; Cleveland (OH); On-site; USD 33,867 - 55,296; Full time

Job summary

A federal healthcare organization is seeking a Medical Support Assistant in Cleveland, Ohio. This full-time, entry-level position involves scheduling appointments, coordinating patient transfers, and managing patient information. Ideal candidates must be U.S. citizens with at least 6 months of clerical or office experience, capable of excellent customer service and able to work independently. The salary range is $33,867 to $55,296 annually with no telework options available.

Qualifications

• U.S. citizenship required.
• Minimum 6 months experience in clerical/office work.
• Ability to schedule appointments and work independently.

Responsibilities

• Schedule appointments and coordinate patient transfers.
• Verify and update patient demographics and insurance.
• Prepare clinic for visits.

Skills

Communication

Customer service

Computer systems

Understanding basic medical terminology

Education

1 year of education above high school

Job description

A federal healthcare organization is seeking a Medical Support Assistant in Cleveland, Ohio. This full-time, entry-level position involves scheduling appointments, coordinating patient transfers, and managing patient information. Ideal candidates must be U.S. citizens with at least 6 months of clerical or office experience, capable of excellent customer service and able to work independently. The salary range is $33,867 to $55,296 annually with no telework options available.