Entry-Level Hardware Engineer with TS/SCI Clearance

Cornerstone Defense LLC; Herndon (VA); Sur place; USD 80 000 - 140 000; Plein temps

Avantages offerts par ce poste

A 401(K) plan with a company match

tuition and training assistances

paid vacation/leave

a fitness reimbursement program

college savings plan

commuter benefits

financial advisory services

flex spending accounts

health savings accounts

STD/LTD coverage

life and AD&D insurance

employee assistance programs

life financial planning assistance

legal resources

Résumé du poste

Cornerstone Defense LLC seeks an entry-level Hardware Engineer to join our IT/Hardware Support team in Herndon, VA. Responsibilities include triaging help desk tickets, hardware installs, and first/second-line support for desktops and peripherals.

The ideal candidate has basic Windows or Linux experience, strong troubleshooting skills, and a customer-service mindset. TS/SCI clearance is required for the role and rewards include competitive pay and benefits.

Qualifications

• 0-2 years of professional IT support or hardware technician experience.
• Basic familiarity with Windows or Linux operating systems (installation, configuration, troubleshooting).
• Comfortable working with PC hardware components (SATA/SSD/HDD, RAM, power supplies, motherboards).

Responsabilités

• Respond to and resolve help desk tickets in a timely manner (hardware issues, peripherals, connectivity, basic OS problems).
• Install, configure, image, upgrade, and decommission desktops, laptops, monitors, docking stations, printers, and other peripherals.
• Perform hardware diagnostics and basic repairs; escalate complex issues to senior engineering or vendor support.
• Maintain accurate inventory records and asset tagging for hardware lifecycle tracking.
• Apply operating system updates, drivers, and firmware as required.
• Assist with cable management, workstation setup, and office moves or reconfigurations.
• Create and maintain SOPs and documentation for common tasks.
• Provide courteous and professional support to end users; communicate ticket status clearly.

Connaissances

IT support

Windows OS

Linux OS

PC hardware

Formation

Security+ certification

Outils

Jira

Description du poste

Cornerstone Defense LLC seeks an entry-level Hardware Engineer to join our IT/Hardware Support team in Herndon, VA. Responsibilities include triaging help desk tickets, hardware installs, and first/second-line support for desktops and peripherals.

The ideal candidate has basic Windows or Linux experience, strong troubleshooting skills, and a customer-service mindset. TS/SCI clearance is required for the role and rewards include competitive pay and benefits.