Entry-Level Field Service Technician — Doors & Dock

rci doors; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive starting pay

Paid on-the-job training

Vendor certifications and safety

Medical, dental, vision, and life

401(k) retirement plan

Paid holidays and PTO

Boot reimbursement

Clear path to advancement

Job summary

RCI Doors in Charlotte, NC is seeking a motivated Entry Level Field Service Technician to join our team. You will learn to install, service, and repair commercial doors and docking equipment alongside experienced technicians, with on-the-job training and mentorship.

No prior industry experience required; you will develop skills to run calls independently over time, read blueprints, and ensure safety standards while supporting a variety of sites.

Qualifications

• Mechanical aptitude and genuine interest in hands‑on trade work.
• No industry-specific experience required; training provided.
• Comfortable with ladders, lifts, and varied job sites.

Responsibilities

• Assist experienced technicians with installation, service, and repair of commercial and industrial doors and dock equipment.
• Learn to perform preventative maintenance to keep equipment operating properly.
• Support fire door and automatic door inspections per safety standards.
• Develop skills in troubleshooting mechanical, electrical, and basic access control systems.
• Learn to read blueprints and follow installation specifications.
• Work across warehouses, manufacturing facilities, retail, and office buildings.
• Use mobile dispatch software to manage job details and customer updates.
• Maintain tools, equipment, and company vehicle in top condition.
• Follow all safety procedures on every job.

Skills

Mechanical aptitude

Hands-on trade

Driver's license

Job description

RCI Doors in Charlotte, NC is seeking a motivated Entry Level Field Service Technician to join our team. You will learn to install, service, and repair commercial doors and docking equipment alongside experienced technicians, with on-the-job training and mentorship.

No prior industry experience required; you will develop skills to run calls independently over time, read blueprints, and ensure safety standards while supporting a variety of sites.