Entry-Level Field Service Tech: Water Care & Spa Maintenance

Mainely-Tubs-1; Rye (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

Mainely Tubs, New England’s leading hot tub dealership, is hiring motivated, customer-service oriented individuals to join our water care and service technician team. We provide training, a company vehicle, and dispatch from your home to your first customer.

Work orders are managed via a company iPhone with the latest software in our industry. Responsibilities include water chemistry maintenance, customer interactions, and servicing maintenance contracts at customers’ homes.

Qualifications

• Water chemistry mastery required for servicing hot tubs and swim spas.
• Customer-facing communication and pricing discussions with clients.
• Ability to explain proper water care practices and recommend services.

Responsibilities

• Water Chemistry Mastery: Service and maintain water chemistry in hot tubs and swim spas at customer locations.
• Customer Connection: Communicate with customers professionally and discuss additional services and pricing.
• Contract Caretaker: Provide water care to maintenance contract customers at their homes.
• Educate and Elevate: Teach customers proper water care practices and share knowledge and passion for aquatic wellness.
• Winterization Specialist: Perform winterization to protect units during cold months.
• Customer-Focused Attitude: Act as an ambassador of relaxation in every interaction.

Skills

Water chemistry

Customer service

Mechanical aptitude

Job description

Mainely Tubs, New England’s leading hot tub dealership, is hiring motivated, customer-service oriented individuals to join our water care and service technician team. We provide training, a company vehicle, and dispatch from your home to your first customer.

Work orders are managed via a company iPhone with the latest software in our industry. Responsibilities include water chemistry maintenance, customer interactions, and servicing maintenance contracts at customers’ homes.