Entry-Level Field Service Engineer — Nanofabrication Tech

IMS Nanofabrication; Santa Clara (CA); On-site; USD 75,000 - 93,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental and vision plans

Life insurance

Disability coverage

401K with company match

Job summary

IMS Nanofabrication in Santa Clara, CA is seeking a recent college graduate to join as Field Service Engineer I. You will support installation, preventive maintenance, and issue resolution for our growing fleet of multi-beam mask writers, working closely with customers and headquarters.

This entry-level role emphasizes problem-solving, collaboration, and in-person service at customer sites. Candidates should have a BS in engineering or physics and strong communication skills.

Qualifications

• Bachelor’s degree in engineering, physics, or a related STEM field.
• Strong interpersonal and communication skills for customer environments.
• Willingness to learn and troubleshoot complex equipment on-site.

Responsibilities

• Install, maintain, and troubleshoot multi-beam mask writers at customer sites.
• Collaborate with field service engineers and Headquarters on escalations.
• Communicate status updates clearly to customers and IMS leadership.
• Support preventive maintenance and rapid problem diagnosis in the field.

Skills

Interpersonal skills

Written and verbal communication

Problem-solving

Team collaboration

Education

Bachelor of Science in Engineering, Physics, or related STEM

Tools

Linux/UNIX server administration

Job description

IMS Nanofabrication in Santa Clara, CA is seeking a recent college graduate to join as Field Service Engineer I. You will support installation, preventive maintenance, and issue resolution for our growing fleet of multi-beam mask writers, working closely with customers and headquarters.

This entry-level role emphasizes problem-solving, collaboration, and in-person service at customer sites. Candidates should have a BS in engineering or physics and strong communication skills.