Entry-Level Field Service Engineer - Industrial Inspection

Hexagon Manufacturing Intelligence; Camarillo (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Hexagon Manufacturing Intelligence invites applications for a Junior Field Service Engineer in Pasadena, CA. This on-site role involves extensive travel and an initial comprehensive training program to install, calibrate, troubleshoot, and repair sophisticated industrial inspection equipment at customer sites.

You will work with experienced engineers to build technical expertise, develop customer relationships, and become a trusted adviser while supporting equipment lifecycle needs across

Qualifications

• Strong mechanical and electrical aptitude.
• Interest in troubleshooting complex technical equipment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and in teams.
• Valid driver’s license.
• Valid passport or ability to obtain one.
• Willingness to travel extensively.
• Ability to work safely in industrial environments.
• Strong commitment to customer service.

Responsibilities

• Complete a structured technical training programme covering Hexagon products, systems, safety standards, and customer service.
• Install, commission, calibrate, maintain, and repair industrial inspection equipment at customer locations.
• Perform preventative maintenance and scheduled service activities.
• Diagnose and troubleshoot electrical, electronic, mechanical, electromechanical, and software-related issues.
• Support equipment commissioning, system upgrades, and customer acceptance activities.
• Assist senior Field Service Engineers with complex service interventions.
• Deliver professional technical support both remotely and on-site.
• Build positive customer relationships through responsive, high-quality service.
• Communicate technical information clearly to customers.
• Provide operator guidance and basic user training.
• Support customer satisfaction by delivering work safely, professionally, and on schedule.
• Complete service reports and maintenance records accurately.
• Maintain service records in accordance with company quality procedures.
• Record equipment history and technical findings.
• Escalate complex technical issues appropriately.
• Follow HSEQ requirements.
• Ensure safe working practices.
• Report safety concerns.
• Maintain company tools and vehicles.
• Support continuous improvement.
• Participate in ongoing technical and product training.
• Develop expertise across Hexagon technologies.
• Build knowledge of customer applications.
• Continuously improve technical and communication skills.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Communication skills

Teamwork

Driving

Safety awareness

Education

Bachelor's degree in Engineering

Tools

Windows

MS Office

Job description

Hexagon Manufacturing Intelligence invites applications for a Junior Field Service Engineer in Pasadena, CA. This on-site role involves extensive travel and an initial comprehensive training program to install, calibrate, troubleshoot, and repair sophisticated industrial inspection equipment at customer sites.

You will work with experienced engineers to build technical expertise, develop customer relationships, and become a trusted adviser while supporting equipment lifecycle needs across