Entry-Level Employment Specialist – Workforce Access

Young Community Developers, Inc.; San Francisco (CA); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision premiums

Life insurance

Health Spending Account

2 weeks vacation

Sick time 80 hours

16 paid holidays

Birthday Holiday

End-of-Year Respite Week

Employee Assistance Program

401K match

Professional development

Discounts

Job summary

Young Community Developers, Inc. in San Francisco is seeking an Employment Specialist I for the Workforce Access Center.

You will manage a caseload, conduct intake, provide job search support, and coordinate referrals and resources across multiple career pathways. You’ll facilitate workshops, support outreach, and help participants navigate labor market opportunities while using WFC, Salesforce, and AI tools.

Qualifications

• Bachelor's degree in a related field preferred; 0-2 years of equivalent experience considered.
• Experience in workforce development, employment coaching, social services, case management, recruiting, or community-based services preferred.
• Proficiency in Microsoft Office Suite and Google Suite; willingness to learn Salesforce, Workforce Central (WFC), and AI productivity tools.
• Strong interpersonal skills and demonstrated ability to build trust with underserved community members.
• Excellent organizational skills, attention to detail, and ability to manage competing deadlines.
• Bilingual/bicultural capacity (Spanish or other threshold languages) preferred.
• Strong commitment to the mission of Young Community Developers Inc. and to individuals from diverse populations.

Responsibilities

• Manage a caseload of 60-100 clients annually, primarily RRL and Restorative clients, under regular direction from the Program Director - WAC.
• Conduct participant intake and basic assessments, and assist in developing individualized employment plans.
• Provide job search assistance, resume support, and interview preparation coaching.
• Connect participants to referrals, supportive services, and career pathway resources in multiple career pathways.
• Document participant progress and maintain case records accurately and in a timely manner.
• Provide follow-up contact and retention support as directed.
• Co-facilitate job readiness workshops under the direction of senior Employment Specialists and the Program Director - WAC.
• Assist with participant outreach, enrollment, and follow-up communications.
• Collect and submit workshop surveys and attendance records.
• Support employer engagement activities, job fairs, and community events.
• Assist in maintaining relationships with training providers and community partners.
• Develop foundational awareness of labor market trends in Healthcare, Construction, and Security.
• Actively learn and consistently use all required data entry systems including WFC, Salesforce, Microsoft Office Suite, Google Suite, and AI tools.
• Maintain timely and accurate case records in compliance with OEWD and YCD requirements.
• Participate in all required training, team meetings, and compliance activities.
• Demonstrate ongoing commitment to learning and professional development.

Skills

Microsoft Office Suite

Google Suite

Salesforce

Workforce Central (WFC)

AI productivity tools

Interpersonal skills

Organizational skills

Written and verbal communication

Bilingual/bicultural capacity

Teamwork

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Google Suite

Salesforce

Workforce Central (WFC)

AI productivity tools

Job description

Young Community Developers, Inc. in San Francisco is seeking an Employment Specialist I for the Workforce Access Center.

You will manage a caseload, conduct intake, provide job search support, and coordinate referrals and resources across multiple career pathways. You’ll facilitate workshops, support outreach, and help participants navigate labor market opportunities while using WFC, Salesforce, and AI tools.