Entry-Level DMV Registration Auditor

Vitu; Richmond (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Healthcare Coverage

HSA & FSA benefits

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life and Disability Insurance

Commuter Benefits

Accident & Hospital, Critical Illness

Tuition Reimbursement

Job summary

Vitu, a leading innovator in Vehicle-to-Government (V2Gov) technology, is hiring an Auditor to provide document handling support and verify paperwork according to DMV policies and internal procedures.

The role emphasizes excellent customer service, strong attention to detail, and adherence to Vitu policies to ensure efficiency and regulatory compliance. The candidate should possess excellent oral and written communication skills.

Qualifications

• Dealership or DMV experience preferred.
• Microsoft Word, Excel, Outlook, Google Suites or equivalent.
• Strong computer skills (Mac or PC).
• Excellent written and verbal skills; ability to work independently as well as on a team.
• Attention to detail; time management and multitasking ability.
• High school diploma or equivalent.

Responsibilities

• Adhere to all Interstate Standard Operating Procedures to support audit efficiency and strategic vision of Vitu.
• Assist the National Registration team in reviewing title work within the timeline set within the Vitu service-level agreement.
• Audit title work against DMV policies, providing notice to customers and to state agencies as set forth by company procedures.
• Provide customer support to clients by offering feedback and resolutions while utilizing the Vitu communication platform.
• Work closely with the Vitu Office Manager to review key performance indicators.
• Identify areas of process improvement to ensure customer satisfaction.

Skills

Attention to detail

Communication skills

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Google Suites

Job description

Vitu, a leading innovator in Vehicle-to-Government (V2Gov) technology, is hiring an Auditor to provide document handling support and verify paperwork according to DMV policies and internal procedures.

The role emphasizes excellent customer service, strong attention to detail, and adherence to Vitu policies to ensure efficiency and regulatory compliance. The candidate should possess excellent oral and written communication skills.