Entry-Level Dispatcher & Telecommunicator Trainee

Emergency Telecommunicator Services; Mendon (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Mendon, IL offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified instructors.

Training blends classroom work with simulations and supervised assignments. Positions may include nights, weekends, and overtime as training progresses.

Qualifications

• High school diploma or recognized equivalent.
• Trainee positions may be for applicants without dispatch experience.
• Basic computer skills, clear communication and accurate typing required.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma

Job description

Emergency Telecommunicator Services in Mendon, IL offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified instructors.

Training blends classroom work with simulations and supervised assignments. Positions may include nights, weekends, and overtime as training progresses.