Entry-Level CX Rep — Weekly Pay & Bonuses

Catalyst Agency Inc; Westmont (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Gas stipend for travel

Uncapped bonuses

Full paid training

Ongoing mentorship

Job summary

The Catalyst Corporation in Oak Brook, IL is seeking an entry-level Customer Experience Representative to engage customers in retail and promotional settings, explaining programs and guiding enrollment.

This is a face-to-face, full-time role with paid training, a gas stipend, uncapped bonuses, ongoing mentorship, and opportunities for advancement into leadership. Candidates must be able to commute to the Oak Brook office for training and daily operations.

Qualifications

• Strong communication and customer service mindset.
• Able to commute to Oak Brook office for training and daily operations.
• Authorized to work in the United States.

Responsibilities

• Engage directly with customers in retail and promotional environments.
• Educate customers on programs, services, promotions and benefits.
• Answer questions and provide clear, accurate information.
• Assist eligible customers through the enrollment process.
• Build positive customer relationships via face-to-face interactions.
• Maintain accurate records of customer interactions and enrollments.
• Contribute to individual and team sales and performance goals.
• Represent The Catalyst Corporation and client campaigns professionally.
• Collaborate with team members and leadership.
• Participate in ongoing training, coaching, and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Reliable transportation

Team collaboration

Goal-oriented

Job description

The Catalyst Corporation in Oak Brook, IL is seeking an entry-level Customer Experience Representative to engage customers in retail and promotional settings, explaining programs and guiding enrollment.

This is a face-to-face, full-time role with paid training, a gas stipend, uncapped bonuses, ongoing mentorship, and opportunities for advancement into leadership. Candidates must be able to commute to the Oak Brook office for training and daily operations.