Entry-Level Customer Support Specialist – Intl Visa & Docs

Documitra; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A growing documentation assistance company is seeking a Customer Support Executive to assist Indian expats in the USA and Canada. The role involves handling customer inquiries and providing technical support while ensuring customer satisfaction. Ideal candidates should have strong communication skills and experience in customer service. The position is full-time and offers opportunities for professional growth.

Qualifications

• Worked in International BPO in blended process.
• Experience in Online Support and Technical Support.
• Ability to prioritize tasks and work under pressure.

Responsibilities

• Assist customers with inquiries and resolve issues.
• Provide technical support and ensure high customer satisfaction.
• Manage online support interactions.

Skills

Customer Support

Customer Service

Problem-solving

Communication Skills

Interpersonal Skills

Technical Support

Education

Bachelor's degree in Business or Communications

Tools

CRM tools

Job description

A growing documentation assistance company is seeking a Customer Support Executive to assist Indian expats in the USA and Canada. The role involves handling customer inquiries and providing technical support while ensuring customer satisfaction. Ideal candidates should have strong communication skills and experience in customer service. The position is full-time and offers opportunities for professional growth.