Entry Level Customer Service - WFH

Spade Recruiting; United States; A distancia; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote with flexible scheduling

Weekly pay + incentives

Ongoing training and mentorship

Career growth opportunities

Descripción de la vacante

Spade Recruiting is seeking a Client Success Specialist to be the main point of contact for policyholders, answering questions and guiding them through benefits. You’ll ensure clients feel supported at every step.

The role emphasizes strong communication, a tech-forward approach, and a remote-friendly environment with ongoing training and growth opportunities.

Formación

• Strong communication skills suitable for remote support.
• Tech-savvy and comfortable using digital tools in a remote environment.
• Organized and detail-oriented with self-drive and accountability.

Responsabilidades

• Explain policy benefits and guide clients through updates or claims.
• Provide clear, easy-to-understand education on coverage.
• Partner with team leaders to streamline onboarding and service.

Conocimientos

Communication

Tech-savvy

Organized

Detail-oriented

Customer service

Descripción del empleo

About Us

We’re a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.

The Role

As a Client Success Specialist, you’ll be the main point of contact for policyholders—answering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities

• Explain policy benefits and guide clients through updates or claims
• Provide clear, easy-to-understand education on coverage
• Partner with team leaders to streamline onboarding and service
• Be the trusted go-to for client support needs

What We’re Looking For

• Strong communication skills and a genuine desire to help others
• Tech-savvy and comfortable in a remote environment
• Organized, detail-oriented, and self-driven
• Customer service or insurance background is a plus (not required)
• Must be legally eligible to work in the U.S. or Canada

What You’ll Get

• 100% remote with flexible scheduling
• Weekly pay + performance incentives
• Ongoing training and mentorship
• Clear paths for career growth