Entry-Level Customer Service Specialist — Growth & Bonuses

Talentify; Brunswick (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Customer Service Specialist to join our branch network. You will interface with AAA members on a variety of services, with training to help you meet cross-selling and upselling goals and earn skill-based pay increases and quarterly bonuses.

This entry-level role emphasizes teamwork, service excellence, and growth, including career development from within. You’ll handle member requests such as passport photos, road-trip planning, maps and tour books, cashiering,

Qualifications

• Experience in retail sales, banking or similar customer service/sales environment.
• Proven ability to exceed assigned sales or service quality goals.
• Ability to work overtime including Saturdays.
• Experience with Microsoft Office basics.
• Ability to travel locally when necessary.
• Successful completion of background check and drug screening.

Responsibilities

• Take passport photos for members.
• Plan road trips for members.
• Distribute maps and tour books to members.
• Perform cashiering duties.
• Assist with other member services.

Skills

Customer service

Sales

Teamwork

Communication

Overtime willingness

Travel locally

Education

High school diploma or GED

Tools

Microsoft Office basics

Job description

Auto Club Enterprises is seeking a Customer Service Specialist to join our branch network. You will interface with AAA members on a variety of services, with training to help you meet cross-selling and upselling goals and earn skill-based pay increases and quarterly bonuses.

This entry-level role emphasizes teamwork, service excellence, and growth, including career development from within. You’ll handle member requests such as passport photos, road-trip planning, maps and tour books, cashiering,