Entry Level Customer Service & Sales Representative

72 Solutions; San Antonio (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in telecommunications is seeking an Entry Level Customer Service & Sales Representative to join their dynamic team in San Antonio. This role offers an exciting opportunity to engage with customers, develop new business, and enhance interpersonal skills. You will be part of a thriving firm dedicated to excellence, where your contributions will directly impact customer satisfaction and sales growth. If you're passionate about delivering top-notch service and eager to learn in a supportive environment, this position is perfect for you.

Qualifications

• Bachelor’s degree in business, marketing, or related fields.
• Patience, empathy, confidence, and public speaking skills.

Responsibilities

• Engage consumers from provided lead lists and maintain relationships.
• Address questions regarding orders, payments, and promotions.

Skills

Customer Engagement

Active Listening

Emotional Awareness

Public Speaking

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Marketing

Job description

Entry Level Customer Service & Sales Representative

Join to apply for the Entry Level Customer Service & Sales Representative role at 72 Solutions.

Overview

72 Solutions is a thriving Customer Service and Sales firm based in San Antonio, committed to providing top service options. Our team comprises innovators, entrepreneurs, and goal achievers dedicated to industry leadership. We seek an Entry Level Customer Service & Sales Representative to support our customer care and sales objectives.

Responsibilities

1. Engage consumers from provided lead lists, develop new business, and maintain relationships.
2. Address questions regarding orders, payments, products, promotions, and technical issues.
3. Display active listening, emotional awareness, and empathy to enhance customer experience.
4. Attend client meetings to gain product and service knowledge.
5. Develop leadership and interpersonal skills.
6. Drive sales through promotional campaigns.

Qualifications

• Bachelor’s degree in business, marketing, or related fields.
• Consistent overachiever with a drive for excellence.
• Full-time availability, including weekends.
• Willingness to travel 1-2 weeks for training and networking.
• Patience, empathy, confidence, and public speaking skills.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Telecommunications

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