Entry-Level Customer Service Representative

TVC Co.; Pleasanton (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time employment

Paid training

Immediate-start opportunities

Professional coaching and mentorship

Performance-based incentives

Career advancement opportunities

Ongoing professional development

Customer service and communication培训

Job summary

TVC Co. is hiring an Entry-Level Customer Service Representative in Pleasanton, CA. This full-time role invites recent graduates and career changers to start a career in customer service, sales, and business development.

No previous experience is required, and paid training is provided. You will develop communication and relationship-building skills in a supportive team environment with opportunities for professional growth.

Qualifications

• High school diploma or GED preferred.
• No prior experience required; paid training provided.
• Strong verbal communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide friendly, professional customer service and support.
• Answer customer questions and assist with requests, concerns, and general inquiries.
• Communicate clearly with customers through various channels.
• Listen to customer needs and identify solutions.
• Build and maintain strong customer relationships.
• Support day-to-day operations and participate in paid training.

Skills

Verbal communication

Team collaboration

Customer service

Positive attitude

Education

High school diploma or GED

Job description

We are seeking motivated Entry-Level Customer Service Representatives to join our growing team. This full-time customer service position is an excellent opportunity for recent graduates, career changers, first-time job seekers, and individuals looking to build a career in customer service, sales, communication, and business development.

No previous experience is required. Paid training is provided.

If you are personable, dependable, motivated, and eager to learn, you’ll have the opportunity to develop valuable professional skills while working in a supportive, team-oriented environment.

Customer Service Representative Job Responsibilities

As an Entry-Level Customer Service Representative, you will:

• Provide friendly, professional customer service and support.
• Answer customer questions and assist with requests, concerns, and general inquiries.
• Communicate clearly and professionally with customers through various channels.
• Listen to customer needs and help identify appropriate solutions.
• Build and maintain strong, positive customer relationships.
• Support day-to-day customer service and business operations.
• Participate in paid training, coaching, and professional development programs.
• Collaborate with team members to achieve customer service and business goals.
• Develop practical skills in customer communication, sales, relationship management, and business development.

Entry-Level Customer Service Qualifications

We are looking for candidates who have:

• Strong verbal communication and interpersonal skills.
• A positive attitude and willingness to learn.
• A reliable, professional, and motivated work ethic.
• Confidence interacting with customers and team members.
• The ability to work both independently and as part of a team.
• A high school diploma or GED preferred.
• Previous experience in customer service, retail, hospitality, sales, or related fields is a plus, but not required.

What We Offer

Our entry-level customer service team members receive:

• Full-time employment
• Paid training
• Immediate-start opportunities, where available
• Professional coaching and mentorship
• Performance-based incentives
• Career advancement opportunities
• Ongoing professional development
• Customer service and communication skills training
• A supportive, collaborative, team-oriented work environment
• Opportunities to gain experience in customer service, sales, communication, and business development

Why Join Our Entry-Level Customer Service Team?

This is a great opportunity for anyone looking to gain professional customer service experience and develop transferable skills for a long-term career.

Whether you're a recent college graduate, career changer, first-time job seeker, or experienced customer service professional, you'll have the opportunity to strengthen your communication skills, learn customer relationship strategies, gain exposure to sales and business development, and grow within a professional team.