Customer Service & Ride Booking Specialist (Entry-Level)

AV Taxi Rides; College Station (TX); On-site; USD 15,000 - 39,000; Full time

Benefits offered by this job

Paid training

PTO

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Employee transportation discounts

Stable full-time schedule

Collaborative work environment

Job summary

AV Taxi Rides in College Station, TX is seeking an Entry-Level Customer Service Representative (CSR) to support daily transportation operations and assist customers with ride-related inquiries.

This role is ideal for individuals starting a career in customer service who excel in a fast-paced environment and uphold a professional, customer-focused attitude. Training is provided, with a stable full-time schedule and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Professional and customer-focused attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Assist customers with ride bookings, scheduling changes, and service-related questions.
• Provide accurate information regarding transportation services and company policies.
• Update customer information within company systems.
• Deliver excellent customer service in every interaction.

Job description

AV Taxi Rides in College Station, TX is seeking an Entry-Level Customer Service Representative (CSR) to support daily transportation operations and assist customers with ride-related inquiries.

This role is ideal for individuals starting a career in customer service who excel in a fast-paced environment and uphold a professional, customer-focused attitude. Training is provided, with a stable full-time schedule and opportunities for growth.