Building Supply Customer Service Associate

Pacific Coast Supply, LLC; San Jose (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Profit sharing

Vacation and sick pay

Life insurance

Wellness programs

Job summary

Pacific Supply is seeking an entry-level Service Representative in San Jose, CA to assist customers with order-related transactions under the supervision of the Branch Manager. You will help with everyday store operations and customer inquiries while delivering friendly, professional service.

Ideal candidates have at least 6 months in customer service, excellent telephone etiquette, and strong verbal and written communication skills.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledge and assist all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Shares Saturday opening of store on rotating basis.

Skills

Customer service

Telephone etiquette

Verbal and written communication

Job description

Pacific Supply is seeking an entry-level Service Representative in San Jose, CA to assist customers with order-related transactions under the supervision of the Branch Manager. You will help with everyday store operations and customer inquiries while delivering friendly, professional service.

Ideal candidates have at least 6 months in customer service, excellent telephone etiquette, and strong verbal and written communication skills.