Entry Level Customer Service Manager

Nova Management; Sacramento (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks enthusiastic individuals to join their team as Entry Level Customer Service Managers. In this rewarding role, you will lead efforts in customer engagement and sales while working closely with community members. This position emphasizes the importance of communication, problem-solving, and teamwork, allowing you to grow both personally and professionally. If you are passionate about helping others and eager to learn, this opportunity offers a platform to develop your skills and make a meaningful impact in the local community. Apply now to embark on a fulfilling career path!

Qualifications

• 1+ years of experience in customer service, sales, retail, or hospitality.
• Willingness to learn and work with others is essential.

Responsibilities

• Provide excellent sales and customer service through direct communication.
• Work with teams to improve business development practices.

Skills

Customer Service

Sales

Problem-Solving

Communication

Teamwork

Education

High School Diploma or GED

Job description

We work with nationally recognized telecommunications companies to assist them with their customer service and sales goals within the local area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.

Our Entry Level Customer Service Managers lead our team in engagement, sales, discovery, and solutions by engaging with community members and employing their problem-solving skills to provide the most knowledgeable customer service.

Responsibilities of the Entry Level Customer Service Manager:

• Provide excellent sales and customer service experience through direct communication, including answering questions, problem-solving, and suggesting alternatives.
• Learn all client product knowledge in order to implement sales processes directly with consumers.
• Work with the sales and marketing teams along with other Customer Service Managers to adapt and improve business development practices.
• Uphold the confidentiality and professionalism requirements that our client partners expect during the customer service and sales processes.
• Other general responsibilities as assigned.

Requirements of the Entry Level Customer Service Manager:

• High school diploma or GED equivalent is not a requirement but is a plus.
• 1+ years of experience working in customer service, sales, retail, or hospitality.
• A student mentality and willingness to learn.
• Must be passionate about working with others.
• Ability to work individually and as part of the sales and Customer Service Management team.
• A drive for professional growth.

Joining our team as an Entry Level Customer Service Manager will involve working directly with our clients and local community to determine sales and service solutions for current and potential customers! We always focus on communication, learning, and realistic expectations with new team members. Apply today for consideration as a potential Entry Level Customer Service Manager with us!