Entry-Level Customer Service | Growth & Hands-On Office Ops

Limitless East Marketing; Fort Worth (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay based on experience

Opportunities for career growth and advancement

Hands-on experience in office administration

Supportive and team-oriented work environment

Job summary

A dynamic marketing firm located in Fort Worth is seeking an Entry Level Customer Service Assistant to join their team. This role offers a great opportunity for individuals looking to build a rewarding career in customer service within a supportive and team-oriented environment. Responsibilities will include responding to customer inquiries, assisting with product information, and maintaining accurate records. The ideal candidate should possess a high school diploma, excellent communication skills, and the ability to handle challenging situations professionally.

Qualifications

• High school diploma or equivalent qualification.
• Excellent verbal and written communication skills.
• Strong interpersonal and active listening abilities.
• Basic computer skills including familiarity with MS Office and CRM software.
• Ability to handle challenging situations with professionalism and calmness.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Assist customers with product information, order placements, and account management.
• Investigate and resolve customer complaints with patience and empathy.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure excellent service delivery.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Active listening abilities

Education

High school diploma or equivalent qualification

Tools

MS Office

CRM software

Job description

A dynamic marketing firm located in Fort Worth is seeking an Entry Level Customer Service Assistant to join their team. This role offers a great opportunity for individuals looking to build a rewarding career in customer service within a supportive and team-oriented environment. Responsibilities will include responding to customer inquiries, assisting with product information, and maintaining accurate records. The ideal candidate should possess a high school diploma, excellent communication skills, and the ability to handle challenging situations professionally.