Customer Communications Specialist

FF Inc; Fort Worth (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay with bonus potential

Training for customer communication procedures

Opportunities for growth

Job summary

A communications-focused company in Fort Worth, TX is seeking a detail-oriented Communications Assistant. This role involves responding to customer inquiries, providing information about services, and ensuring professional interactions. Ideal candidates will have strong verbal and written communication skills, along with organizational abilities. The position offers competitive pay and potential for growth within the company. Join a supportive team environment where you can make a positive impact on customer experiences.

Qualifications

• Strong verbal and written communication skills.
• Friendly and professional customer-facing demeanor.
• Reliable and punctual in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone and email.
• Provide accurate information about products and services.
• Assist with resolving customer concerns and issues.

Skills

Strong verbal communication skills

Strong written communication skills

Friendly and professional demeanor

Strong organizational skills

Basic computer skills

Customer service experience

Job description

A communications-focused company in Fort Worth, TX is seeking a detail-oriented Communications Assistant. This role involves responding to customer inquiries, providing information about services, and ensuring professional interactions. Ideal candidates will have strong verbal and written communication skills, along with organizational abilities. The position offers competitive pay and potential for growth within the company. Join a supportive team environment where you can make a positive impact on customer experiences.