Entry Level Customer Service Assistant

Alphabeinsightinc; College Station (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Career growth

Professional training

Supportive work environment

Growth opportunities

Professional development

Experience in customer relations

Job summary

Alphabeinsightinc is seeking an Entry Level Customer Service Assistant to support customers and day-to-day service operations in the United States. You will communicate with customers, answer questions, provide service information, and help resolve basic concerns.

This role is ideal for someone who enjoys working with people, communicates confidently, and wants to build a foundation in customer service and business operations.

Qualifications

• Strong verbal and written communication skills.
• Professional and positive attitude.
• Excellent interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work effectively as part of a team.
• Comfortable communicating with different types of customers.
• Detail-oriented and dependable.
• Willingness to learn and develop new professional skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide friendly and professional assistance to customers.
• Answer customer questions and provide accurate information.
• Assist with customer requests, inquiries, and service-related concerns.
• Maintain clear and organized customer records.
• Support the team with daily customer service operations.
• Communicate updates and important information to customers.
• Help identify solutions to customer concerns.
• Maintain a professional and positive customer experience.
• Work closely with team members to meet service goals.
• Develop strong knowledge of company services and procedures.

Skills

Strong verbal and written comms

Professional attitude

Excellent interpersonal skills

Organizational and time-management

Teamwork

Customer communication

Detail-oriented

Willingness to learn

Multitasking in fast-paced env

Job description

We are seeking an Entry Level Customer Service Assistant to support our customers and assist with day-to-day service operations.In this role, you will communicate directly with customers, help answer questions, provide information about services, resolve basic concerns, and ensure every interaction is handled professionally and efficiently.This position is ideal for someone who enjoys working with people, communicates confidently, and wants to build a strong foundation in customer service and business operations.

Responsibilities

• Provide friendly and professional assistance to customers
• Answer customer questions and provide accurate information
• Assist with customer requests, inquiries, and service-related concerns
• Maintain clear and organized customer records
• Support the team with daily customer service operations
• Communicate updates and important information to customers
• Help identify solutions to customer concerns
• Maintain a professional and positive customer experience
• Work closely with team members to meet service goals
• Develop strong knowledge of company services and procedures

Qualifications

• Strong verbal and written communication skills
• Professional and positive attitude
• Excellent interpersonal skills
• Strong organizational and time-management abilities
• Ability to work effectively as part of a team
• Comfortable communicating with different types of customers
• Detail-oriented and dependable
• Willingness to learn and develop new professional skills
• Ability to manage multiple tasks in a fast-paced environment

Benefits & Compensation

• Competitive salary of $36,000 - $41,000 per year
• Full-time position
• Opportunities for career growth and advancement
• Professional training and ongoing developmentOpportunity to strengthen communication, customer service, and leadership skills
• Supportive and collaborative work environment
• Opportunities to take on additional responsibilities as you grow
• Valuable experience in customer relations and business operations
• Clear opportunities for professional development