Entry-Level Customer Reliability Engineer

Smiths Group; United States, Northern America, Americas; On-site; USD 52,000 - 76,000; Full time

Job summary

John Crane, a business of Smiths Group, invites applications for a Customer Reliability Engineer or Technical Specialist (entry-level) to work on-site at a customer facility in the United States. You will review applications, propose MTBR improvements, and oversee installation and commissioning of mechanical seals and related systems.

Travel with account managers and regional engineers is expected. Strong communication, problem solving, and hands-on engineering skills are essential in a

Qualifications

• Bachelor's degree in mechanical engineering or related field preferred.
• Experience with mechanical seals and rotating equipment is desirable.
• Proficiency with PC software and manufacturing systems mentioned (SAP, MFG-PRO, QAD).
• Strong communication and reporting skills are required.

Responsibilities

• Review applications and recommend MTBR improvements under supervision.
• Direct installation and commissioning of mechanical seals and support systems.
• Collect and evaluate customer data and report results.
• Provide customer training and technical assistance as needed.
• Travel to customer sites to support assignments.

Skills

Mechanical engineering

Seals experience

Rotating equipment

MS Office

Problem solving

Leadership

Education

Bachelor of Science in Mechanical Engineering

High school diploma or equivalent

Tools

SAP

MFG-PRO

QAD

Job description

John Crane, a business of Smiths Group, invites applications for a Customer Reliability Engineer or Technical Specialist (entry-level) to work on-site at a customer facility in the United States. You will review applications, propose MTBR improvements, and oversee installation and commissioning of mechanical seals and related systems.

Travel with account managers and regional engineers is expected. Strong communication, problem solving, and hands-on engineering skills are essential in a