Entry-Level Customer Engagement Specialist

Global Events, Inc.; Virginia Beach (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Global Events, Inc. in Virginia Beach is seeking a friendly Customer Engagement Representative to connect people with information, initiatives, and services while building strong interpersonal skills.

You’ll provide clear explanations, answer questions, direct resources, and create welcoming, professional interactions. You’ll also collaborate with colleagues to enhance customer experiences and keep organized records of interactions.

Qualifications

• Excellent people skills and a willingness to communicate.
• Patience, professionalism, and a helpful attitude.
• Ability to listen, learn, and respond constructively.
• Strong reliability and time management.
• Interest in customer service, communications, or marketing.

Responsibilities

• Engage with customers and members of the public in person.
• Explain campaign information clearly and accurately.
• Answer questions and direct people to appropriate resources.
• Create welcoming, professional interactions.
• Collaborate with colleagues to improve customer experiences.
• Maintain organized records of interactions when required.

Skills

People skills

Listening

Reliability

Time management

Communication

Job description

Global Events, Inc. in Virginia Beach is seeking a friendly Customer Engagement Representative to connect people with information, initiatives, and services while building strong interpersonal skills.

You’ll provide clear explanations, answer questions, direct resources, and create welcoming, professional interactions. You’ll also collaborate with colleagues to enhance customer experiences and keep organized records of interactions.