Entry-Level Customer Care Specialist

Direct Staffing Inc; Woodland (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing agency is seeking Site Logistics Operators/Material Handlers for a long-term assignment. Candidates will work with chemicals and have a mix of training and responsibilities, including resolving customer inquiries and data analysis. The position requires a high school diploma and preferably some experience in a customer service environment. This opportunity is ideal for individuals willing to learn about chemical handling and develop strong customer relations.

Qualifications

• Requires HS diploma or equivalent.
• Up to 1 year of experience in customer service.
• Comfortable working with chemicals.

Responsibilities

• Respond to customer questions about insurance benefits.
• Analyze problems and provide information/solutions.
• Operate PC/image station for information extraction.
• Document inquiry outcomes for tracking and analysis.
• Maintain positive customer relations and handle requests.
• Research data to resolve operational challenges.

Education

High School Diploma or equivalent

Job description

A staffing agency is seeking Site Logistics Operators/Material Handlers for a long-term assignment. Candidates will work with chemicals and have a mix of training and responsibilities, including resolving customer inquiries and data analysis. The position requires a high school diploma and preferably some experience in a customer service environment. This opportunity is ideal for individuals willing to learn about chemical handling and develop strong customer relations.