Customer Support Associate — Flexible Shifts & Online Training

Direct Staffing Inc; Portland (OR); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Competitive hourly pay

Online continuing education

Flexible hours

Job summary

A staffing agency is seeking Site Logistics Operators/Material Handlers for an industry-leading chemical company. Responsibilities include ensuring customer satisfaction, managing inbound and outbound calls, and documenting information. Candidates should have a high school diploma and customer service skills. The role requires flexibility in schedule and offers competitive hourly pay rates with additional benefits such as online education.

Qualifications

• High school diploma with relevant experience preferred.
• Strong customer service orientation and abilities.
• Dependability with attention to detail is necessary.

Responsibilities

• Ensure service meets customer satisfaction KPIs.
• Clarify customer requirements and provide resolutions.
• Maintain knowledge of client products and services.
• Track and document information in database.

Skills

Customer service orientation

Attention to detail

Flexibility and adaptability

Multi-tasking skills

Communication skills

Education

High school diploma

Job description

A staffing agency is seeking Site Logistics Operators/Material Handlers for an industry-leading chemical company. Responsibilities include ensuring customer satisfaction, managing inbound and outbound calls, and documenting information. Candidates should have a high school diploma and customer service skills. The role requires flexibility in schedule and offers competitive hourly pay rates with additional benefits such as online education.