Customer Experience Specialist II

Direct Staffing Inc; Portland (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

A staffing agency is seeking Site Logistics Operators/Material Handlers in Portland, ME, for a leading chemical company. Applicants should have call center experience, the ability to document across multiple systems, and strong empathy. Primary duties include analyzing problems, documenting outcomes, and maintaining customer relations. Candidates should possess a high school diploma or GED and have 1 to 3 years of automated customer service experience. This is an excellent opportunity for those eager to work with chemicals.

Qualifications

• 1 to 3 years of work experience in an automated customer service environment.
• Any combination of education and experience providing an equivalent background.

Responsibilities

• Analyze problems and provide information/solutions.
• Operate a PC to document activities and changes in the database.
• Develop and maintain positive relations with various functions.

Skills

Call center experience

Ability to document on multiple computer systems

Empathy

Education

High School diploma or GED

Job description

A staffing agency is seeking Site Logistics Operators/Material Handlers in Portland, ME, for a leading chemical company. Applicants should have call center experience, the ability to document across multiple systems, and strong empathy. Primary duties include analyzing problems, documenting outcomes, and maintaining customer relations. Candidates should possess a high school diploma or GED and have 1 to 3 years of automated customer service experience. This is an excellent opportunity for those eager to work with chemicals.