Entry-Level Court Operations Specialist

U.S. Courts - Western District of Texas; Waco (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

U.S. District Court for the Western District of Texas in Waco, TX seeks an Operations Support Clerk. This entry-level role supports judges, the bar, and the public, performing duties across civil/criminal intake, docketing, courtroom support, events, and finance.

The position offers growth toward non-competitive promotion up to CL-25; candidate should have 2 years of clerical experience and may have a bachelor’s degree; strong communication and organizational skills are essential.

Qualifications

• Two (2) years of progressively responsible clerical or administrative experience.
• Education above the high school level may be substituted for experience (30 semester or 45 quarter hours equals one year).
• Prefer candidates with a bachelor’s degree, or those who are currently attending an accredited college or university.
• Ability to communicate effectively, both orally and in writing, with individuals and groups; excellent customer service and time management skills; attention to detail a must; ability to prioritize tasks and assignments effectively and rapidly; must maintain confidentiality.
• Excellent interpersonal skills. Ability to exercise sound ethics and mature judgment and interact professionally and tactfully with a wide variety of persons.

Responsibilities

• Answers customer service calls and responds to questions in person regarding mail, filings, calendars, and related matters.
• Monitors criminal intake processes and prepares bonds for approval by verifying bond conditions.
• Receives and reviews incoming civil documents and handles inquiries from judges, staff, other agencies, prisoners, and the public.
• Makes docket entries and ensures proper linking for case management; performs quality control of docket activity.

Skills

Customer service

Time management

Attention to detail

Communication

Education

Bachelor's degree or currently attending accredited college/university

Job description

U.S. District Court for the Western District of Texas in Waco, TX seeks an Operations Support Clerk. This entry-level role supports judges, the bar, and the public, performing duties across civil/criminal intake, docketing, courtroom support, events, and finance.

The position offers growth toward non-competitive promotion up to CL-25; candidate should have 2 years of clerical experience and may have a bachelor’s degree; strong communication and organizational skills are essential.