Entry-Level Court Operations Support Clerk

United States Courts; Waco (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

United States Courts in Waco, Texas, is seeking an Operations Support Clerk to join the Clerk’s Office. This role supports judges, the bar, and the public with a variety of functions, offering an entry-level path with potential for non-competitive promotion up to CL 25.

The position covers civil and criminal intake, docketing, courtroom support, events, finance, jury duties, and records. Candidate should have solid clerical experience, excellent communication skills, and a commitment to

Qualifications

• Two years of progressively responsible clerical or administrative experience.
• Education above the high school level may substitute for experience (30 semester/45 quarter hours).
• Prefer candidates with a bachelor’s degree, or those currently in college.
• Ability to communicate effectively, orally and in writing; strong customer service and time management.
• Maintain confidentiality and demonstrate integrity; team-oriented and professional demeanor.

Responsibilities

• Answers customer service calls and responds to questions in person regarding mail, filings, calendars, and other matters.
• Calendar settings for criminal matters and secures counsel for appointment; manages intake emails and docketing actions.
• Receive and review civil documents; respond to inquiries from judges, staff and the public in writing or in person.
• Make summary docket entries and ensure proper linking for case management; perform quality control on docket activity.
• Provide courtroom deputy assistance and coordinate hearings; serve as liaison among court, bar, and public.
• Assist with coordination, set-up, and breakdown of court events.
• Handle cashier duties for new cases, appeals, and copy costs; perform end-of-day cash out procedures.
• Conduct petit juror orientation; process juror check-in and support jurors with related needs.
• Assist with records requests, mail correspondence, archive files, and scanning tasks.

Skills

Clerical experience

Customer service

Communication skills

Confidentiality

Team player

Written communication

Education

High school graduate or equivalent

Bachelor's degree preferred

Job description

United States Courts in Waco, Texas, is seeking an Operations Support Clerk to join the Clerk’s Office. This role supports judges, the bar, and the public with a variety of functions, offering an entry-level path with potential for non-competitive promotion up to CL 25.

The position covers civil and criminal intake, docketing, courtroom support, events, finance, jury duties, and records. Candidate should have solid clerical experience, excellent communication skills, and a commitment to