Entry-Level Commercial Claims Support

Wcf-Insurance; Wallace Heights (UT); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company paid life insurance

401K with 6% employer match

Employee Assistance Program (EAP)

Volunteer time off

4 weeks vacation in first year

Job summary

WCF Insurance in Sandy, Utah, is seeking a Commercial Claims Assistant to join the Commercial Auto Claims team. This entry-level role handles initial claim intake, documents information, and supports adjusters while delivering courteous, professional service.

The position offers full-time hours in an office setting with opportunities to learn the commercial claims process and advance to an Associate Commercial Claims Adjuster role based on performance and experience.

Qualifications

• Two years of customer service experience.
• Strong communication and interpersonal skills.
• Proficiency with computer systems and software applications.
• Excellent organizational and time management abilities.
• Attention to detail and accuracy.
• Ability to work independently and in a team.

Responsibilities

• Review and process incoming claims with complete documentation.
• Provide prompt telephone support to callers.
• Support claims adjusters by contacting claimants and witnesses.
• Investigate claims by collecting statements from claimants, witnesses, or medical providers.
• Manage minor claims to ensure prompt resolution.
• Maintain records of all claims activities.
• Coordinate with repair professionals for estimates and quality repairs.
• Direct complex claims to the appropriate adjuster.
• Maintain a professional demeanor in all interactions.

Skills

Customer service

Communication

Time management

Attention to detail

Teamwork

Education

High school diploma

Associate’s degree

Tools

Computer systems

Software applications

Job description

WCF Insurance in Sandy, Utah, is seeking a Commercial Claims Assistant to join the Commercial Auto Claims team. This entry-level role handles initial claim intake, documents information, and supports adjusters while delivering courteous, professional service.

The position offers full-time hours in an office setting with opportunities to learn the commercial claims process and advance to an Associate Commercial Claims Adjuster role based on performance and experience.