Entry Level Client Service Associate

Urban Park Services; Houston (TX); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Opportunities for growth

Supportive team environment

Job summary

Urban Park Services is seeking an Entry Level Client Service Associate for our Houston operations. You will assist clients, handle service requests, and ensure a positive experience across all touchpoints within our urban parking and operations environment.

The role emphasizes strong communication, organization, and a customer-first attitude. Training is provided, with flexible scheduling and growth opportunities in a supportive team setting.

Qualifications

• High school diploma or equivalent.
• Previous customer service or client-facing experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities.
• Professional demeanor and problem-solving skills.

Responsibilities

• Serve as a primary contact for client inquiries and service requests
• Provide accurate information about services, schedules, and operations
• Maintain strong relationships with clients and partners
• Coordinate with operations teams to fulfill client needs
• Track and document client interactions and feedback
• Resolve issues and escape concerns when necessary

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Problem-solving

Professional demeanor

Education

High school diploma or equivalent

Job description

About The Company

Urban Park Services supports urban environments by providing efficient parking, customer interaction, and operational support services. We pride ourselves on delivering excellent service and maintaining strong client relationships.

Position Overview

We are seeking a professional and customer-focused Entry Level Client Service Associate to support our Houston operations. This role involves assisting clients, handling service requests, and ensuring a positive experience across all touchpoints.

Key Responsibilities

• Serve as a primary contact for client inquiries and service requests
• Provide accurate information about services, schedules, and operations
• Maintain strong relationships with clients and partners
• Coordinate with operations teams to fulfill client needs
• Track and document client interactions and feedback
• Resolve issues and escape concerns when necessary

Qualifications

• High school diploma or equivalent
• Previous customer service or client-facing experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and manage priorities
• Professional demeanor and problem-solving skills

Compensation & Benefits

• Salary: $18 – $28 per hour
• Flexible scheduling options
• Paid training
• Opportunities for growth
• Supportive team environment