Client Service Associate (Entry-Level)

Agent So Fearth; Washington (District of Columbia); On-site; USD 24,796 - 37,195; Full time

Benefits offered by this job

Competitive pay: $18 - $27 per hour (基

Paid training provided

Opportunities for career advancement

Professional and team-oriented work环境

Stable full-time hours

Job summary

Agent So Fearth in Washington, DC is seeking a friendly, entry-level Client Service Associate to support daily client interactions and coordinate accounts. You will be part of a fast-paced team focused on delivering a positive customer experience.

Ideal candidates have a high school diploma, strong communication skills, and the ability to work independently or with others. Training is provided, and the role offers stable full-time hours and opportunities for career advancement in a collaborative

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational abilities.
• Ability to work well independently and within a team.
• Basic computer and data entry skills.
• Previous customer service experience is a plus but not required.

Responsibilities

• Assist clients with questions, service information, and account support.
• Maintain professional communication with clients and team members.
• Support scheduling, documentation, and administrative coordination.
• Help resolve basic client concerns and escalat...
• Maintain accurate records of client interactions and updates.
• Collaborate with internal departments to ensure quality service.
• Follow company customer service and communication standards.

Skills

Strong interpersonal and communication

Detail-oriented

Team collaboration

Basic computer and data entry

Education

High school diploma or equivalent

Job description

About the Role

We are looking for a professional and customer-focused Client Service Associate to join our Washington, DC team. This entry-level role is ideal for individuals who enjoy helping clients, building strong communication skills, and working in a fast-paced environment.

The Client Service Associate will support daily client interactions, assist with account coordination, and help maintain a positive customer experience.

Key Responsibilities

• Assist clients with questions, service information, and account support
• Maintain professional communication with clients and team members
• Support scheduling, documentation, and administrative coordination
• Help resolve basic client concerns and escalat...
• Maintain accurate records of client interactions and updates
• Collaborate with internal departments to ensure quality service
• Follow company customer service and communication standards

Qualifications

• High school diploma or equivalent required
• Strong interpersonal and communication skills
• Detail-oriented with strong organizational abilities
• Ability to work well independently and within a team
• Basic computer and data entry skills
• Previous customer service experience is a plus but not required

What We Offer

• Competitive pay: $18 - $27 per hour (based on experience)
• Paid training provided
• Opportunities for career advancement
• Professional and team-oriented work environment
• Stable full-time hours

Equal Opportunity Employer

We value diversity and are proud to provide equal employment opportunities to all applicants and employees.