Entry Level Customer Service Assistant

Urban Park Services; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Growth opportunities

Supportive team environment

Job summary

Urban Park Services, based in Austin, is seeking a Customer Service Assistant to support our on-site operations. This entry-level role is ideal for friendly, dependable individuals eager to gain experience in customer service and operational support.

You will assist customers with inquiries, provide courteous service, answer phones, document interactions, and support staff as needed. Flexible scheduling, paid training, and growth opportunities are offered in a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable and punctual.
• Ability to stand or walk for extended periods.

Responsibilities

• Assist customers and visitors with inquiries, directions, and basic support
• Provide courteous and professional service at all times
• Support operational staff with general tasks as needed
• Answer phones and route calls when necessary
• Document customer interactions and report issues to supervisors

Skills

Strong communication and interpersonal

Professional appearance and demeanor

Education

High school diploma or equivalent

Job description

About The Company

Urban Park Services provides on-site urban support, including parking management, vehicle flow coordination, and customer-focused operations. We value professionalism, reliability, and excellent service.

Urban Park Services provides on-site urban support, including parking management, vehicle flow coordination, and customer-focused operations. We value professionalism, reliability, and excellent service.

Position Overview

We are seeking a motivated Customer Service Assistant to support our Austin operations. This is an entry-level role designed for individuals who are friendly, dependable, and eager to gain experience in customer service and operational support.

Key Responsibilities

• Assist customers and visitors with inquiries, directions, and basic support
• Provide courteous and professional service at all times
• Support operational staff with general tasks as needed
• Answer phones and route calls when necessary
• Document customer interactions and report issues to supervisors

Qualifications

Minimum requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable and punctual
• Ability to stand or walk for extended periods

Compensation & Benefits

• Salary: $18 – $28 per hour
• Flexible scheduling options
• Paid training
• Opportunities for growth
• Supportive team environment