Entry Level Client Relations Representative

Triple Threat Consulting Llc; Akron (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Hands-on training

Advancement opportunities

Ongoing professional development

Team events

Job summary

Triple Threat Consulting Llc in Akron is seeking an entry-level Client Relations Representative to engage customers on behalf of our clients. You will focus on delivering a positive experience, understanding needs, and explaining products and services to maintain strong relationships.

This fast-paced, people-focused role emphasizes face-to-face communication, teamwork, and meeting individual and team goals. Training and development are provided to help you grow professionally.

Qualifications

• Entry-level position with no prior experience required.
• Strong communication and interpersonal skills are essential.
• Willingness to learn and take coaching to grow in the role.

Responsibilities

• Represent our clients professionally when interacting with customers.
• Build relationships with new and existing customers.
• Explain client products, services, promotions, and account options.
• Assist customers in identifying solutions that fit their needs.
• Maintain accurate customer and account information.
• Work with the team to meet client and campaign goals.
• Participate in ongoing training and development.

Skills

Communication

Interpersonal skills

Teamwork

Willingness to learn

Goal-oriented

Job description

Benefits:

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

We are a growing sales and customer acquisition company that partners with nationally recognized clients to help expand their customer base and strengthen customer relationships. As our team continues to grow in the Akron area, we are looking for motivated individuals who enjoy working with people and are interested in developing their professional skills.

We believe in promoting from within and providing hands-on training to help team members build experience in customer relations, sales, account management, and leadership.

The Role

As an Entry Level Client Relations Representative, you will work directly with customers on behalf of our clients. You'll focus on creating a positive customer experience, understanding individual needs, explaining available products and services, and helping maintain strong client relationships.

This is a people-focused role for someone who enjoys a fast-paced environment, communicating face-to-face, and working toward individual and team goals.

Responsibilities

• Represent our clients professionally when interacting with customers
• Build relationships with new and existing customers
• Explain client products, services, promotions, and account options
• Assist customers in identifying solutions that fit their needs
• Maintain accurate customer and account information
• Work alongside the team to meet client and campaign goals
• Participate in ongoing training and development
• Develop additional skills in sales, account management, and leadership

What We're Looking For

• Strong communication and interpersonal skills
• Positive and professional attitude
• Comfortable working directly with customers
• Goal-oriented and motivated by performance
• Reliable and able to work well within a team
• Willingness to learn and take coaching

Previous experience in customer service, retail, hospitality, sales, or other people-facing roles is helpful, but not required.

What We Offer

• Weekly pay
• Performance-based bonuses and incentives
• Hands-on training
• Opportunities for advancement based on performance
• Ongoing professional development
• Team events and networking opportunities
• Optional travel opportunities
• Client and company incentives and rewards

If you're looking for an entry-level opportunity where you can build professional experience, work directly with people, and grow based on your performance, we'd like to meet you.