Entry Level Client Relation Associate

Wavedash Marketing; Idaho Falls (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Professional development

Advancement opportunities

Collaborative team

Hands-on experience

Job summary

Wavedash Marketing in Idaho Falls is seeking a professional Client Relations Associate to serve as the primary contact for clients, sustain strong relationships, and deliver exceptional service.

In this fast-paced, collaborative environment you will educate clients on products, assist with onboarding, coordinate with internal teams, and help drive customer satisfaction and retention.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Previous customer service or client-facing experience preferred.
• Ability to work independently and collaboratively as part of a team.
• Professional demeanor and strong problem-solving skills.
• Ability to adapt and prioritize responsibilities in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide accurate, timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are addressed.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities to improve the customer experience.
• Support customer retention and overall business growth through strong client relationships.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service experience

Teamwork

Problem-solving

Job description

About Wavedash

Wavedash is a customer-focused organization committed to providing high-quality service and building strong, lasting relationships with its clients. Our team values professionalism, collaboration, communication, and delivering solutions that create a positive customer experience. We provide a supportive work environment where employees can develop their skills, gain hands-on business experience, and grow into future leadership opportunities.

Client Relations Associate

Wavedash is looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping maintain strong relationships, deliver exceptional service, and support overall customer satisfaction.

This position is ideal for someone with strong communication and people skills who enjoys problem-solving, working with customers, and contributing to a collaborative, fast-paced environment.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide accurate, timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are addressed.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities to improve the customer experience.
• Support customer retention and overall business growth through strong client relationships.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Previous customer service or client-facing experience preferred.
• Ability to work independently and collaboratively as part of a team.
• Professional demeanor and strong problem-solving skills.
• Ability to adapt and prioritize responsibilities in a fast-paced environment.

What We Offer

• Competitive compensation.
• Paid training.
• Ongoing professional development opportunities.
• Opportunities for advancement into leadership roles.
• Supportive and collaborative team environment.
• Hands-on experience in customer relations and business operations.

Application Process

Interested candidates should submit an application with an up-to-date resume highlighting relevant customer service, client relations, or other applicable experience. Qualified applicants may be contacted to participate in the next stage of the hiring process, which may include an interview to discuss their experience, qualifications, and interest in the Client Relations Associate position.

WaveDash encourages qualified candidates who are passionate about customer service and relationship building to apply.