Entry-Level Client Project Coordinator 1

Pace® Labs; United States; Remote; USD 49,594,000 - 53,726,000; Full time

Job summary

Pace seeks a Client Project Coordinator to provide administrative and coordination support to the Project Management team on an on-site basis. You will act as a liaison between project management and sample receiving for smooth intake, setup, and execution of client work.

Responsibilities include handling project forms, liaising with clients, directing calls, and entering orders. A Bachelor’s degree plus 1 year of customer service is required; strong organization and attention to detail are

Qualifications

• Bachelor’s degree in business administration, chemistry, biology.
• 1 year of customer service experience or an equivalent combination of education, training, and experience.

Responsibilities

• Oversee and process project management forms and docs.
• Liaise client needs to ensure project setup.
• Direct client calls to the appropriate Project Manager.
• Schedule bottle orders into the container order system.
• Review login dashboards and update information.
• Assist with budgets, timelines, materials, staffing and project requirements.
• Apply department policies and ensure compliance with laws and regulations.
• Propose efficiency improvements and support cross‑functional initiatives.
• Promote Pace’s mission through professional interactions with clients and coworkers.

Skills

Customer service

Education

Bachelor’s degree in business administration, chemistry, biology

Job description

Shift:Monday through Friday, 7:00 AM - 3:30 PMAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.Compensation: $18.00 per hourHours: Monday through Friday, 7:00 AM - 3:30 PMThe salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.Make an Impact. Build a Career.At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.That's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace could be the perfect place for you.Find Your Place at PaceJoin us as a Client Project Coordinator, where you’ll provide critical administrative and coordination support to our Project Management team. In this on-site role, you’ll act as a liaison between project management and sample receiving/log-in to ensure smooth intake, setup, and execution of client work.What You’ll DoOversee, review, complete, and process project management forms, documents, databases, and related informationServe as a liaison for client project needs, providing guidance and recommended actions to internal Pace teams to ensure successful project setupDirect client calls and requests to the appropriate Project Manager for follow-upSchedule and enter bottle orders into the container order system based on client sample needsReview login dashboards and update information and confirmations as neededAssist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirementsInterpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as neededContribute to departmental efficiency by offering suggestions for improvementsPromote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkersWhat You’ll BringBachelor’s degree in business administration, chemistry, biology, or a closely related fieldOne (1) year of customer service experienceOr an equivalent combination of education, training, and experienceWell-organized with strong attention to detail and task prioritizationFind Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.BenefitsWhen you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.Equal Opportunity EmployerPace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.