Entry-Level Client Project Coordinator 1

Pace Analytical Services LLC; East Longmeadow (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement savings plan

Paid time off

HSA

Wellness program

Tuition reimbursement

Employee Assistance program

Job summary

Pace Analytical Services LLC in East Longmeadow, MA is seeking a Client Project Coordinator. This on-site role supports the Project Management team with intake, setup, and client coordination, with compensation at $18.00 per hour and a Monday–Friday 7:00 AM–3:30 PM schedule.

An entry-level remote position is noted, but the candidate must be within driving distance of the East Longmeadow lab; a New England focus is preferred.

Qualifications

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One year of customer service experience or equivalent.
• Well-organized with strong attention to detail and task prioritization.

Responsibilities

• Oversee, review, complete, and process project management forms and related information.
• Serve as a liaison for client project needs and guide internal Pace teams.
• Direct client calls and requests to the appropriate Project Manager for follow-up.
• Schedule and enter bottle orders into the container order system.
• Review login dashboards and update information and confirmations.
• Assist with budgets, timelines, materials, staffing, and project requirements.

Skills

Customer service

Education

Bachelor’s degree in business administration, chemistry, biology, or a closely related field

Job description

Shift:Monday through Friday, 7:00 AM - 3:30 PMAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.Compensation: $18.00 per hourHours: Monday through Friday, 7:00 AM - 3:30 PMThe salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.Make an Impact. Build a Career.At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.That's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace could be the perfect place for you.Find Your Place at PaceJoin us as a Client Project Coordinator, where you’ll provide critical administrative and coordination support to our Project Management team. In this on-site role, you’ll act as a liaison between project management and sample receiving/log-in to ensure smooth intake, setup, and execution of client work.This is an entry level remote position but you must be within driving distance of the East Longmeadow, MA Lab. Looking for candidates with the New England area.Compensation: $18.00 per hourWhat You’ll DoOversee, review, complete, and process project management forms, documents, databases, and related informationServe as a liaison for client project needs, providing guidance and recommended actions to internal Pace teams to ensure successful project setupDirect client calls and requests to the appropriate Project Manager for follow-upSchedule and enter bottle orders into the container order system based on client sample needsReview login dashboards and update information and confirmations as neededAssist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirementsInterpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as neededContribute to departmental efficiency by offering suggestions for improvementsPromote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkersWhat You’ll BringBachelor’s degree in business administration, chemistry, biology, or a closely related fieldOne (1) year of customer service experienceOr an equivalent combination of education, training, and experienceWell-organized with strong attention to detail and task prioritizationFind Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.BenefitsWhen you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.Equal Opportunity EmployerPace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.