Entry-Level Claims Support Specialist

Beacon Technologies, Inc; Town of Sun Prairie (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Beacon Technologies, Inc is seeking a detail-oriented Claims Support Representative in Sun Prairie, Wisconsin. This entry-level role focuses on processing orders and claims documentation while ensuring customer satisfaction through clear written communication and timely responses.

You will follow established procedures, maintain accurate records, and collaborate with the team under supervision to support department goals and deliver consistent service quality.

Qualifications

• High School Diploma or equivalent required.
• 0–3 years of customer support, administration, or related service experience preferred.
• Familiarity with basic office concepts, customer service practices and admin procedures.

Responsibilities

• Process orders and claims documentation according to company standards.
• Prepare written correspondence and respond to customer inquiries promptly.
• Follow established guidelines and workflows to ensure accuracy and efficiency.
• Maintain clear, accurate records of customer interactions and steps taken.
• Collaborate with team members and report to supervisor/manager.

Skills

Written and verbal communication

Organization skills

Computer proficiency

Instruction following

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Technologies, Inc is seeking a detail-oriented Claims Support Representative in Sun Prairie, Wisconsin. This entry-level role focuses on processing orders and claims documentation while ensuring customer satisfaction through clear written communication and timely responses.

You will follow established procedures, maintain accurate records, and collaborate with the team under supervision to support department goals and deliver consistent service quality.