Entry-Level Claims Support Specialist

TEK Systems; Rochester (CA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Job summary

TEKsystems in Rochester, NY seeks a Claims Support Specialist to provide frontline customer service during the claims process. This entry-level role offers comprehensive training, a 100% on-site schedule, and opportunities for long-term advancement within a stable corporate environment.

Responsibilities include assisting customers, handling calls, and entering claim data while supporting administrative tasks and office operations.

Qualifications

• Strong customer service and communication skills.
• Positive attitude and willingness to learn.
• Ability to stay organized and manage multiple priorities.

Responsibilities

• Serve as a point of contact for customers, answering questions and providing support.
• Handle inbound and outbound phone calls with professionalism and empathy.
• Enter and update claim information within company systems.
• Assist with documentation, records management, and administrative support.
• Coordinate and distribute mail, schedule meetings, and support office operations.
• Work closely with claims professionals to ensure timely and accurate customer service.

Skills

Customer service

Communication skills

Organization

Multitasking

Computer literacy

Job description

TEKsystems in Rochester, NY seeks a Claims Support Specialist to provide frontline customer service during the claims process. This entry-level role offers comprehensive training, a 100% on-site schedule, and opportunities for long-term advancement within a stable corporate environment.

Responsibilities include assisting customers, handling calls, and entering claim data while supporting administrative tasks and office operations.