Entry-Level Child Protective Services Investigator

Virginia-Department-of-Social-Service; Wytheville (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Virginia Department of Social Services is seeking an entry level Family Services Specialist I to work under supervision while trained in Adult/Adult Protective Services, Child Protective Services, Foster Care and more. Path to full-performance Family Services Specialist II after training and approvals.

The role involves interviewing and assessing client needs, coordinating services, case management, and reporting requirements. A valid driver’s license is required and bilingual skills are a plus.

Qualifications

• Bachelor's degree in Human Services or related field is required or two years of related experience in Human Services as per Virginia code.
• Possession of a BSW or MSW and a Virginia Social Worker license are desirable.
• Valid driver's license upon hire.

Responsibilities

• Interprets laws, policies and regulations as applied to specific area of responsibility.
• Monitors, coordinates and administers specific programs as assigned.
• Coordinates services within specific area of responsibility.
• Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems.
• Informs clients of related service program rules and right to participate.
• Presents cases to determine appropriate services and writes/implements service plans.
• Provides case management services to monitor compliance.
• Manages program waiting lists.
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services.
• Completes necessary planning and reporting requirements.
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams.
• Conducts monitoring of programs and serves as resource to clients and community.

Skills

Interviews & needs assessment

Motor vehicle operation

PC skills

Education

Bachelor's degree in Human Services or related field

BSW or MSW desirable

Job description

Virginia Department of Social Services is seeking an entry level Family Services Specialist I to work under supervision while trained in Adult/Adult Protective Services, Child Protective Services, Foster Care and more. Path to full-performance Family Services Specialist II after training and approvals.

The role involves interviewing and assessing client needs, coordinating services, case management, and reporting requirements. A valid driver’s license is required and bilingual skills are a plus.