Entry-Level Branch Customer Experience Associate

Platinum Coastal Group; Arlington (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group seeks an entry-level customer support associate to assist with day-to-day branch activities on-site in Arlington, TX. You will engage customers in person, understand their needs, and guide them through available services and next steps while maintaining smooth branch operations.

The ideal candidate is personable, dependable, and coachable, with strong communication skills and the ability to thrive in a fast-paced environment. Past retail or service experience is a plus.

Qualifications

• Excellent interpersonal and communication skills.
• Comfortable engaging customers in person.
• Ability to follow established procedures and support daily branch activities.

Responsibilities

• Engage customers and understand their needs.
• Explain available services and next steps.
• Complete routine service tasks according to procedures.
• Build positive relationships through face-to-face communication.

Skills

face-to-face communication

customer

branch administration

communication

Job description

Platinum Coastal Group seeks an entry-level customer support associate to assist with day-to-day branch activities on-site in Arlington, TX. You will engage customers in person, understand their needs, and guide them through available services and next steps while maintaining smooth branch operations.

The ideal candidate is personable, dependable, and coachable, with strong communication skills and the ability to thrive in a fast-paced environment. Past retail or service experience is a plus.