Entry-Level Branch Banker: Sales & Service Growth

Citi; Norwalk (CT); Presencial; USD 50.000 - 65.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision coverage

401(k)

Paid time off

Descripción de la vacante

Citi in Norwalk, CT seeks an entry-level Universal Banker to support sales and service activities within the branch. The role focuses on building customer loyalty, handling basic account openings, and resolving service issues in coordination with the customer service team.

It is a part-time position requiring strong written and verbal communication. The incumbent will engage in seminars and promotions, follow bank policies, and participate in risk-aware decision making to protect clients and

Formación

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilidades

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conocimientos

Communication skills

Retail banking experience

Educación

High School diploma or equivalent

Descripción del empleo

Citi in Norwalk, CT seeks an entry-level Universal Banker to support sales and service activities within the branch. The role focuses on building customer loyalty, handling basic account openings, and resolving service issues in coordination with the customer service team.

It is a part-time position requiring strong written and verbal communication. The incumbent will engage in seminars and promotions, follow bank policies, and participate in risk-aware decision making to protect clients and