Entry Level Benefits Specialist - Remote

American Income Life Insurance Company; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

Une entreprise d'assurance internationale recherche un Spécialiste des Bénéfices Junior en télétravail. Le candidat devra gérer les inscriptions aux bénéfices, répondre aux demandes des clients et travailler en étroite collaboration avec les équipes de direction. Si vous aimez aider les familles et faire votre preuve dans un environnement dynamique, cette position est faite pour vous.

Qualifications

• Capacité à gérer des appels entrants et à répondre aux demandes des clients.
• Être à jour sur les produits et services.
• Compétences en analyse des besoins des clients.

Responsibilities

• Distribuer les matériels d'inscription aux bénéfices et déterminer l'éligibilité.
• Répondre aux appels des clients et les orienter.
• Collaborer avec les équipes de gestion.

Skills

Communication

Interpersonal Skills

Customer Service

Job description

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Entry Level Benefits Specialist - Remote

American Income Life is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.

American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable — their home.

Responsibilities:

• Distribute all benefit enrollment materials and determine eligibility.
• Dispatch incoming customer phone calls.
• Accept customer calls and respond appropriately.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Collaborate with management teams to stay updated on new products, services, and policies.

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