Entry-Level Benefits Administration Associate

Jackson Healthcare; Alpharetta (GA); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Jackson Healthcare is seeking an Associate Benefits Specialist to support day-to-day administration of health and welfare benefit programs, including onboarding and open enrollment. This entry-level role emphasizes accuracy, customer service, and following established procedures in a shared services setting.

Located near Alpharetta, GA, the role offers a hybrid office environment with opportunities to learn HRIS basics and gain exposure to benefits administration.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field preferred; equivalent experience considered.
• 0-2 years of experience in HR, benefits, or a related administrative function.
• Exposure to HRIS or benefits administration systems.
• Coursework or certificate in Human Resources a plus.

Responsibilities

• Assist with day-to-day administration of health & welfare benefit programs under direct supervision.
• Enter and verify associate benefits data in internal and external benefits systems.
• Support new hire enrollments, qualifying life event changes, and termination processing.
• Respond to routine associate benefits inquiries, escalating complex issues to senior team members.
• Assist with maintaining and updating employee benefit files and record-keeping systems.
• Support open enrollment logistics, communications, and data entry.
• Help audit and reconcile vendor invoices under the direction of the Benefits Specialist or Manager.
• Assist with intake and initial processing of leave of absence requests.
• Support tracking of FMLA, STD, LTD, and state leave case timelines and documentation.
• Respond to routine associate questions regarding leave processes, escalating complex cases to senior analyst.
• Perform other administrative benefits duties as assigned.

Skills

Self-Development

Resourceful

Innovation

Quality

Decision-Making

Communication

Teamwork

Technical

Adaptability

Time Management

Customer Service

Education

Bachelor's degree in Human Resources, Business, or related field preferred; equivalent experience considered

Coursework or certificate in Human Resources a plus

Tools

Microsoft Office Suite

HRIS or benefits administration systems

Job description

Jackson Healthcare is seeking an Associate Benefits Specialist to support day-to-day administration of health and welfare benefit programs, including onboarding and open enrollment. This entry-level role emphasizes accuracy, customer service, and following established procedures in a shared services setting.

Located near Alpharetta, GA, the role offers a hybrid office environment with opportunities to learn HRIS basics and gain exposure to benefits administration.