Entry-Level Banking Sales & Service Associate

Citibank (Switzerland) AG; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Citi is seeking an entry-level Universal Banker to support sales and service activities in the branch. You will help with basic account openings, resolve service issues, and process transactions while ensuring compliance with bank policies.

A customer-focused mindset will foster loyalty and drive sales among individual consumers. The role requires 1–3 years of experience in retail banking, strong communication, and preferred bilingual English/Spanish abilities.

Qualifications

• 1-3 years of relevant experience, retail banking or similar.
• Strong written and verbal communication skills.
• Bilingual English/Spanish speaking preferred.

Responsibilities

• Assist in basic account openings for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures; refer opportunities to segment partners.

Skills

Retail Banking

Customer Service

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Universal Banker to support sales and service activities in the branch. You will help with basic account openings, resolve service issues, and process transactions while ensuring compliance with bank policies.

A customer-focused mindset will foster loyalty and drive sales among individual consumers. The role requires 1–3 years of experience in retail banking, strong communication, and preferred bilingual English/Spanish abilities.