Entry-Level Banker: Client-Driven Banking Support

TD Bank Group; City of White Plains (NY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

TD Bank in White Plains, NY is seeking a Customer Service Teller who will be the hospitality ambassador for the location. You will deliver accurate, friendly everyday banking, guide clients through self-serve options, and help them achieve financial goals while upholding risk standards.

The role requires a high school diploma or GED, 1 year of client-facing experience, and strong communication and organizational skills. Evening/ weekend hours may be included as part of operating hours.

Qualifications

• High school diploma or GED required with ability to work independently.
• Customer-facing experience preferred; ability to handle multiple tasks with accuracy.
• Proficient in Microsoft Office and clear communication is essential.

Responsibilities

• Serve as first point of contact for clients, guiding them through transactions with accuracy and courtesy.
• Educate clients on products and digital tools to improve convenience and savings goals.
• Identify client needs and refer to appropriate partners to support financial objectives.
• Handle routine transactions within established limits and escalate non-standard issues.
• Maintain compliance with AML laws and data integrity during client interactions.

Skills

Communication skills

Problem solving

Organizational skills

Customer service

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in White Plains, NY is seeking a Customer Service Teller who will be the hospitality ambassador for the location. You will deliver accurate, friendly everyday banking, guide clients through self-serve options, and help them achieve financial goals while upholding risk standards.

The role requires a high school diploma or GED, 1 year of client-facing experience, and strong communication and organizational skills. Evening/ weekend hours may be included as part of operating hours.