Entry-Level Background Investigations Records Technician

Palicon-Group; Riverside (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Palicon Group is seeking a dependable Background Investigations Records Technician in Riverside, CA. This entry-level full-time apprenticeship supports the pre-employment background investigation team, handling confidential candidate documents, research, and case file management.

You will assist experienced investigators, conduct interviews as assigned, and ensure accurate, timely case notes and summaries while maintaining strict confidentiality in a fast-paced, computer-intensive environment.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to review detailed information and identify discrepancies.

Responsibilities

• Review, scan, organize, and process confidential candidate documents.
• Review documentation for completeness, accuracy, and inconsistencies.
• Identify missing information or items requiring follow-up.
• Maintain accurate and organized electronic case files.
• Conduct database, public-record, and internet research.
• Enter and update information in case management systems.
• Assist investigators with case research and follow-up.
• Prepare case notes, summaries, and other written documentation.
• Conduct interviews and obtain information as assigned.
• Manage multiple cases and meet established deadlines.
• Maintain strict confidentiality of candidate, client, and investigative information.

Skills

Attention to detail

Organizational skills

Time management

Written communication

Verbal communication

Tools

Microsoft Office

Cloud-based systems

AI-assisted productivity tools

Job description

Palicon Group is seeking a dependable Background Investigations Records Technician in Riverside, CA. This entry-level full-time apprenticeship supports the pre-employment background investigation team, handling confidential candidate documents, research, and case file management.

You will assist experienced investigators, conduct interviews as assigned, and ensure accurate, timely case notes and summaries while maintaining strict confidentiality in a fast-paced, computer-intensive environment.