Entry Level Account Manager - Temecula/Murrieta/Hemet, CA

Genesis Hospitality; Temecula (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Uncapped Incentive Payout Plan

Company Car

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holiday

Job summary

Medical Diagnostic Laboratories, LLC, a member of Genesis Global Group, is seeking a sales-oriented professional to expand client base and drive revenue for laboratory testing services. The role requires educating clients, coordinating solutions with the lab, and maintaining strong relationships across a diverse customer base.

Candidates should have 1–3 years of customer service experience, strong communication, and travel willingness within the coverage area and nationwide.

Qualifications

• Minimum 1–3 years of customer service experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication and sound judgment.

Responsibilities

• Grow client base revenues by presenting new test information and up-selling.
• Establish positive long-term client relations and educate clients.
• Coordinate solutions between the laboratory and client with senior staff support.
• Identify client concerns and contribute to retention strategy development.
• Monitor client satisfaction and report on it with corrective actions.

Skills

Customer service

Multi-tasking

Communication

Judgment

MS Office

Lab testing knowledge

Knowledge of competing products

Travel

Education

Medical Assistant certification

Associate Degree

BA/BS preferred

Tools

MS Office

Excel

Job description

Job Summary

Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

Essential Functions

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Job Qualifications

General Knowledge, Skills, and Abilities required.

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions
• Knowledge of laboratory testing and competing products.
• Must be able to travel within the coverage area and occasionally nationwide

Physical Demands

• Use hands to handle, control, or feel objects, tools, or controls
• Ability to sit, stand and walk
• Ability to drive motor vehicle

Workplace Conditions

• Requires frequent traveling by motor vehicle
• May be exposed to various workplace environments when meeting with customers

Education and Certifications

• Medical Assistant certification or Associate Degree, BA/BS preferred.

We Offer

• Uncapped Incentive Payout Plan
• Company Car
• Medical, Dental & Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Dependent Care Flex Spending Account
• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
• Identity Theft Protection
• 401(k) Plan
• Paid Vacation & Holiday
• Business Professional Environment

Visit us at http://www.mdlab.com

Medical Diagnostic Laboratories, LLC is an equal opportunity employer.