Entry Level Account Manager

Synaptic, Inc.; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Mentorship

Advancement opportunities

In-person team

Job summary

Synaptic, Inc. is hiring an Entry Level Account Manager to support customer relationships and assist with sales, account communications, and service coordination in a structured team environment.

No prior sales or account management experience is required, as full training is provided. The role emphasizes in-person interactions, clear product information, and teamwork to meet daily account objectives in Cleveland, Ohio.

Qualifications

• No prior experience required; full training provided.
• Candidates should demonstrate strong communication and organization.

Responsibilities

• Support assigned customer accounts through in-person interactions.
• Communicate product and service information clearly and professionally.
• Assist with onboarding, updates, and general account inquiries.
• Maintain accurate documentation of customer interactions.
• Work with team members to support daily account objectives.
• Ensure a positive and consistent customer experience.

Skills

Strong communication

Interpersonal skills

Face-to-face

Transportation

Organized

Job description

We are hiring an Entry Level Account Manager to support customer relationships and assist with sales, account-level communication, marketing and service coordination. This role is designed for individuals looking to develop professional experience in sales, account management, client communication, and brand representation within a structured team environment.

No prior sales, marketing or account management experience is required. Full training is provided.

Key Responsibilities

• Support assigned customer accounts through in-person interactions
• Communicate product and service information clearly and professionally
• Assist with onboarding, updates, and general account inquiries
• Maintain accurate documentation of customer interactions
• Work with team members to support daily account objectives
• Ensure a positive and consistent customer experience

Qualifications

• Strong communication and interpersonal skills
• Comfortable engaging with customers face-to-face
• Reliable transportation to local work locations
• Organized, detail-oriented mindset
• Background in customer service, retail, or sales is helpful but not required

What We Offer

• Paid training and structured onboarding
• Ongoing mentorship and support
• Clear advancement opportunities based on performance
• Professional, in-person team environment