Entry-Level 911 Dispatcher

Valley Emergency Communications Center; Taylorsville (UT); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive starting salary with step-

Overtime opportunities

Employer supported retirement (URS)

Health insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Short-Term & Long-Term Disability

Employee Assistance Program (EAP)

Résumé du poste

Salt Lake Valley Emergency Communications Center (SLVECC) is seeking an entry-level Communications Officer I to answer, evaluate, and route 9-1-1 and non-emergency calls. You will use CAD and related systems, maintaining calm, accuracy and professionalism in a 24/7 environment.

This role offers classroom and on-the-job training with staged pay raises: $18.00/hour during classroom, $20.00/hour during OJT, and $23.69/hour upon certification, with full time hours and benefits including health,

Qualifications

• High school diploma or equivalent required.
• Ability to type at least 40 words per minute with accuracy.
• Ability to complete required background checks and CJIS procedures.

Responsabilités

• Receive and process emergency and non-emergency requests for police, fire, medical and other services.
• Interview callers quickly to determine authenticity, nature, location and priority.
• Document incident information and relay to appropriate agencies promptly.
• Maintain confidentiality and professionalism in a 24/7 operation.

Connaissances

Public safety experience

Emergency communications experience

Healthcare experience

High-volume customer service

Call center experience

Information gathering

Documentation

Spanish language proficiency

Formation

High School diploma or equivalent

Outils

CAD systems

Public safety equipment

Microsoft Office

Description du poste

Salt Lake Valley Emergency Communications Center (SLVECC) is seeking an entry-level Communications Officer I to answer, evaluate, and route 9-1-1 and non-emergency calls. You will use CAD and related systems, maintaining calm, accuracy and professionalism in a 24/7 environment.

This role offers classroom and on-the-job training with staged pay raises: $18.00/hour during classroom, $20.00/hour during OJT, and $23.69/hour upon certification, with full time hours and benefits including health,